Welcome to Tathastunotebook (“Company”, “we”, “our”, “us”). By accessing or using our website tathastunotebook.com (“Website”) and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
These Terms & Conditions govern your use of our website and all purchases made through it. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these terms. If you do not agree with any part of these Terms, please do not use our website.
2. Eligibility
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You must be at least 14 years old to make a purchase.
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Minors may use the Website under parental or guardian supervision.
3. Product Information
We aim to provide accurate descriptions of our notebooks and stationery products.
However:
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Colours may vary slightly due to screen settings.
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Sizes and specifications may have minor variations.
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We reserve the right to modify product details without prior notice.
4. Pricing & Payments
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All prices on the Website are displayed in INR (₹).
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Prices may change without prior notice.
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We accept secure online payments via:
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UPI
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Debit/Credit Cards
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Net Banking
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Wallets (if enabled)
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Orders are processed only after successful payment confirmation.
5. Order Confirmation & Cancellation
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After placing an order, you will receive an email/SMS confirmation.
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We reserve the right to cancel an order if:
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Product is out of stock
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Payment is incomplete
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Invalid contact or address details
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Fraudulent activity is suspected
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If an order is cancelled, the paid amount will be refunded to the original payment method.
6. Shipping & Delivery
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We ship across India through reliable courier partners.
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Estimated delivery time: 3–7 business days (depending on location).
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Delivery delays may occur due to weather, strikes, or logistical issues.
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Shipping charges (if any) will be displayed during checkout.
7. Returns, Refunds & Replacement Policy
We want you to be satisfied with your purchase.
You may request a return or replacement only if:
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You received a damaged product
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You received the wrong product
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There is a major manufacturing defect
Conditions:
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Proof such as unboxing video/photos is required.
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Return request must be raised within 24 hours of delivery.
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Items must be unused and in original packaging.
Refunds (if approved) will be processed within 7–10 working days.
Note:
Customised or personalised notebooks are non-returnable unless damaged or incorrect.
8. User Responsibilities
You agree not to:
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Use the Website for illegal activities
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Hack, disrupt, or damage the Website
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Provide false information while placing orders
9. Intellectual Property
All content on Tathastunotebook — including product designs, logos, graphics, text, and images — is our property. You may not copy, reproduce, distribute, or use any content without written permission.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their content, privacy practices, or services.
11. Limitation of Liability
We are not liable for:
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Any direct or indirect damages from website usage
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Delivery delays caused by courier partners
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Losses due to incorrect details provided by customers
Your use of the Website is entirely at your own risk.
12. Privacy & Data Protection
We collect and use your personal information as described in our Privacy Policy. By using our Website, you agree to our data handling practices.
13. Changes to Terms
We may update or modify these Terms at any time. Continued use of the Website means you accept the updated Terms.
14. Contact Information
For queries, complaints, or support, contact us at:
Email: Tathastunotebook@gmail.com
